Organizational Culture as a Driver of Technology Innovation Management: A Qualitative Review

Authors

  • Muhammad Rizki National Taiwan University of Science and Technology
  • Muhammad Luthfi Hamzah Universitas Islam Negeri Sultan Syarif Kasim Riau

DOI:

https://doi.org/10.55583/ijisim.v3i1.2051

Keywords:

Organizational Culture; Technology Innovation Management; Digital Transformation; Innovation Performance

Abstract

Organizational culture has increasingly been recognized as a critical factor in the successful management of technology-driven innovation, particularly in the context of rapid digital transformation. Despite extensive research on innovation and technology adoption, existing studies often address organizational culture, innovation, and digital transformation in a fragmented manner. This study aims to examine the role of organizational culture in technology innovation management through a qualitative literature review. The review analyzes recent and reputable international studies to identify key cultural mechanisms that influence innovation processes and outcomes. Using a qualitative content analysis approach, the selected literature was systematically examined to identify recurring themes related to organizational culture, leadership, digital transformation, and innovation performance. The findings reveal that organizational culture plays a central role in technology innovation management by shaping employee behavior, leadership effectiveness, digital capabilities, and strategic alignment. Innovation is found to frequently mediate the relationship between organizational culture and organizational performance, while digital transformation both depends on and reshapes organizational culture, indicating a reciprocal relationship. Furthermore, cultural resistance, lack of digital mindset, and misalignment of values emerge as major challenges in technology-driven innovation initiatives. This study contributes to the innovation management literature by providing an integrative synthesis that positions organizational culture as a strategic and dynamic capability in technology innovation management. The findings offer theoretical insights and practical implications for organizations seeking to align cultural transformation with technological innovation to achieve sustainable competitive advantage.

References

Amoa-Gyarteng, K. (2024). Cultivating success: Organizational culture’s influence on innovation and SME performance. Cogent Business & Management, 11(1), Article 2397070. https://doi.org/10.1080/23311975.2024.2397070

Bresciani, S., Huarng, K.-H., Malhotra, A., & Ferraris, A. (2021). Digital transformation as a springboard for product, process and business model innovation. Journal of Business Research, 128, 204–210. https://doi.org/10.1016/j.jbusres.2021.02.003

Cao, G., Duan, Y., & Edwards, J. S. (2025). Organizational culture, digital transformation, and product innovation. Information & Management, 62(4), 104135. https://doi.org/10.1016/j.im.2025.104135

Dal Mas, F., Massaro, M., Rippa, P., & Secundo, G. (2023). The challenges of digital transformation in healthcare: An interdisciplinary literature review, framework and future research agenda. Technovation, 123, 102716. https://doi.org/10.1016/j.technovation.2023.102716

Hasan, E. F., Alzuod, M. A., Al Jasimee, K. H., Alshdaifat, S. M., Hijazin, A. F., & Khrais, L. T. (2025). The role of organizational culture in digital transformation and modern accounting practices among SMEs. Journal of Risk and Financial Management, 18(3), 147. https://doi.org/10.3390/jrfm18030147

Imran, M., Rafiq, M., & Hussain, S. (2022). The mediating role of innovation in the relationship between organizational culture and organizational performance. Journal of Product & Brand Management, 31(5), 1012–1028. https://doi.org/10.1108/JPBM-01-2021-3324

Kraus, S., Schiavone, F., Pluzhnikova, A., & Invernizzi, A. C. (2021). Digital transformation in healthcare: Analyzing the current state of research. Journal of Business Research, 123, 557–567. https://doi.org/10.1016/j.jbusres.2020.10.030

Mingaleva, Z., Shironina, E., Lobova, S., & Oborina, A. (2022). Organizational culture management as an element of innovative and sustainable development of enterprises. Sustainability, 14(10), 6289. https://doi.org/10.3390/su14106289

Pedraza-Rodríguez, J. A., Cabrera-Sánchez, J. P., & Córdova-López, M. (2023). Management skills and organizational culture as sources of innovation. Technological Forecasting and Social Change, 191, 122518. https://doi.org/10.1016/j.techfore.2023.122518

Pfaff, Y. M., Wohlleber, A. J., Münch, C., Küffner, C., & Hartmann, E. (2023). How digital transformation impacts organizational culture: A multi-hierarchical perspective. Computers & Industrial Engineering, 183, 109432. https://doi.org/10.1016/j.cie.2023.109432

Proksch, D., Rosin, A. F., Stubner, S., & Pinkwart, A. (2024). The influence of a digital strategy on the digitalization of new ventures: The mediating role of digital capabilities and digital culture. Journal of Small Business Management, 62(1), 1–29. https://doi.org/10.1080/00472778.2021.1883036

Saldanha, T. J. V., John-Mariadoss, B., Wu, M. X., & Mithas, S. (2021). How information and communication technology shapes the influence of culture on innovation: A country-level analysis. Journal of Management Information Systems, 38(1), 108–139. https://doi.org/10.1080/07421222.2021.1870386

Suherman, A., Arminarahmah, N., & Martini. (2024). The impact of organizational culture on employee performance in the technology industry. International Journal of Management Science and Information Technology, 4(2), 516–526. https://doi.org/10.35870/ijmsit.v4i2.3405

Zaim, F. N., & Subriadi, A. P. (2024). Information technology, organizational culture, and portfolio management: A measurement model. In Proceedings of the 2nd International Conference on Technology Innovation and Its Applications (ICTIIA 2024). https://doi.org/10.1109/ICTIIA61827.2024.10761536

Zhang, J., & Bartol, K. M. (2022). Linking transformational leadership and employee creativity: The mediating role of employee voice and the moderating role of organizational culture. European Journal of Work and Organizational Psychology, 31(4), 593–607. https://doi.org/10.1080/1359432X.2021.1997285

Zhang, W., Zeng, X., Liang, H., Xue, Y., & Cao, X. (2023). Understanding how organizational culture affects innovation performance: A management context perspective. Sustainability, 15(8), 6644. https://doi.org/10.3390/su15086644

Downloads

Published

2025-06-30

How to Cite

Rizki, M., & Hamzah, M. L. (2025). Organizational Culture as a Driver of Technology Innovation Management: A Qualitative Review. International Journal of Information System and Innovation Management (IJISIM), 3(1), 22-31. https://doi.org/10.55583/ijisim.v3i1.2051