Service Quality, Brand Image, and Electronic Word of Mouth as Key Drivers of Consumer Loyalty in E-Commerce: A Study of Shopee Users in Indonesia. IJISIM [Internet]. 30 Juni 2025 [dikutip 30 Juli 2026];3(1):10-21. Tersedia pada: https://journal.al-matani.com/index.php/ijisim/article/view/2049