THEODANY, F.; PURWATI, A. A.; SARBAENI, S. Service Quality, Brand Image, and Electronic Word of Mouth as Key Drivers of Consumer Loyalty in E-Commerce: A Study of Shopee Users in Indonesia. International Journal of Information System and Innovation Management (IJISIM), [S. l.], v. 3, n. 1, p. 10-21, 2025. DOI: 10.55583/ijisim.v3i1.2049. Disponível em: https://journal.al-matani.com/index.php/ijisim/article/view/2049. Acesso em: 9 feb. 2026.