SARI, T. P.; AZLINA, A.; TANTRI, R. M. I. Training to Improve the Quality of Outpatient Services at X Hospital Through an Analysis Integrating Servqual and Importance-Performance Analysis (IPA) in 2025. ARSY : Jurnal Aplikasi Riset kepada Masyarakat, [S. l.], v. 7, n. 2, p. 530-536, 2026. DOI: 10.55583/arsy.v7i2.2718. Disponível em: http://journal.al-matani.com/index.php/arsy/article/view/2718. Acesso em: 17 jul. 2026.