Sari, T. P., Azlina, A., & Tantri, R. M. I. (2026). Training to Improve the Quality of Outpatient Services at X Hospital Through an Analysis Integrating Servqual and Importance-Performance Analysis (IPA) in 2025. ARSY : Jurnal Aplikasi Riset Kepada Masyarakat, 7(2), 530-536. https://doi.org/10.55583/arsy.v7i2.2718